I have put in four orders for their new 6" soft trout, and haven't received any yet. Every week I've put a call in to them and they tell me they'll ship "next week". Called this week three times and left messages with no return calls. Perhaps they went to the Tokyo tackle show, but that still doesn't explain why you and I both have had problems communicating with them. The phone number I have is 520-281-5108. If nothing else you can leave a message, maybe they'll call back. Don't hold your breath. Good Luck.