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AmishEdTue Oct-18-05 09:45 PM
Member since Sep 07th 2001
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#3439, "Props to Eagle"


          

I have to give big props to Eagle Electronics for their customer service. I called them to get an RMA# so I could return my FF which hasn't been worked for months. Well after a few basic questions from the technician trying to trouble shoot, he told me I should send it in. I can't find the reciept so he asked for the serial number. Turns out the warranty was a month or 2 past. Know what he did? He said, "Close enough." So, I sent it in and it came back yesterday. I get out the invoice and it says they couldn't find a problem. Did they send the old one back? Nope, they sent a new one, including a new transducer (just in case that's the issue). All this with zero hassle, zero arguing, zero money. Try getting any of this from that bird manufacturer that humms. I know the stories and all I can say is I'm glad I've stuck with Eagle/Lowrance (I've heard that Garmin is good too). Again, props to Eagle.

Amish Ed
You can't catch it again if it's dead!

  

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Props to Eagle [View all] , AmishEd, Tue Oct-18-05 09:45 PM
  RE: Props to Eagle, calicokid, Oct 20th 2005, #1

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