The top eye popped out of my xh swimbait rod and im not a fan of the "repair glue tip" deal.Can i return the rod to T.W. here locally were i bought it ,Or Okuma ? is it even covered under the warranty ? thanks for any info , happy new year, Brian
#3095, "RE: info for Okuma swimbait rod" In response to Reply # 1
Call Okuma Customer Service. From what I have read over here and what I have heard from people, they are very good with their customer support. Those rod have a limited life time warranty as well. Give them a call and provide them a copy of your receipt and I am sure they will help you. If not there are members of the Okuma staff posting here that can help you.
I don't recall their number if you do a search here, you will see posts with similar questions. Good Luck.
#3096, "RE: info for Okuma swimbait rod" In response to Reply # 0
Here's the phone # 1-800-466-5862. That would be the most direct way to find out. The rods have lifetime warranties. I don't know the specifics however. Our resident Okuma guy is on the road this month which is probably why you didn't get an immediate response.
#3097, "RE: info for Okuma swimbait rod" In response to Reply # 3 Sun Jan-07-07 03:34 PM by Fishing805Fever
Thanks guys, i knew someone here would know.I will put a call inm monday.I bought the rod from t.w. and dont have the reciept still .dont they keep you and your orders in the puter? thanks again, Brian :-)
p.s. Congrats Rob on the nice catch at casitas and the mention in W.O.N.
#3098, "RE: info for Okuma swimbait rod" In response to Reply # 4
heh, you recognized me by my code name Ralph Bellouie huh? I was fishing with Rod Thigpin who makes the stocker trout so we reported the fish but I guess the picture he put under the counter blew away in the wind storm that night and by the time it made the fishin paper my name was Ralph Bellouie and the weight was 9.8lbs instead of 9lbs 8oz (or 9.5lbs). I had a good laugh :)