I have posted (multiple times) in the past regarding the problems I had with my Induron 400 LX and my disatisfaction with Okuma's customer service.
I would now like to express my appreciation to John Lake and Ron (the service manager at Okuma) for dealing with my concerns. Due to Lake's influence and benevolence the problem has been resolved.
Yesterday, I received a new '06 Induron from Okuma. I spooled it up last night and I am anxious to use it this afternoon.
I can't thank Lake enough for all the help he gave me in resolving this issue.
Tree