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Forum nameTackle and Boats
Topic subjectOkuma Rod Warranty
Topic URLhttp://www.calfishing.com/dc/dcboard.php?az=show_topic&forum=12&topic_id=792&mesg_id=792
792, Okuma Rod Warranty
Posted by Leroy H, Tue Feb-21-06 10:26 AM
Last week I broke my Okuma XH rod on a hook set >8( Today I got a hold of the Warranty dept over at Okuma and they said to cut out the model number on the pole and ship that small portion along with a copy of the receipt and a 15 dollars (shipping) and they would get a new rod out to me in about 3 days after receiving the info/check/piece. Not even a question about how it happened or having me send the whole pole back. I have to give them an A+ in customer service. I'll post an update when I receive my pole.

Leroy}(